Use Case — Regulatory Knowledge Base with Chat
Scenario
A compliance team answers daily questions about an extensive regulatory body (laws, normative instructions, decisions). The answers must cite the exact source — LLM "guesswork" is not acceptable.
Flow on the platform
- Ingest the regulatory body. Regulations published on the web come in by URL with automatic article structuring — see Legislation Ingestion by URL. Internal documents (opinions, circulars in PDF/DOCX) come in through Upload.
- Curate the knowledge. The Knowledge Catalog's Curadoria tab shows what the AI generated from the regulations (optimized documents, FAQ and glossary) side by side with the source excerpts, and allows correcting it before releasing it for consumption; glossary terms are decided in the same catalog's Glossário tab — see Curation in the Knowledge Catalog.
- Monitor sources that change. Official sources are monitored and new versions trigger controlled re-ingestion — see Monitored Sources. The version history preserves "what was in force on each date".
- Ask in natural language. In the chat, the team asks as they would talk to a colleague — see Search. Hybrid retrieval (semantic + lexical) returns the relevant excerpts from the active context and the LLM answers citing the sources. Recurring prompts become shortcuts — see User Prompts.
- Go deeper in a notebook. Analyses that require cross-referencing (e.g. all regulations that cite a specific provision) run in the notebook with copilot
Outcome
- Answers with a source: every statement points to the provision and the source document, auditable at any time.
- The knowledge keeps up with the regulation: new versions ingested automatically, history preserved.
- Onboarding of new analysts drops from months to weeks — the knowledge base answers the repetitive questions.